Draft — pending legal review. Contact us if you have any questions about these terms.
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Cancelling a subscription
You can cancel your subscription at any time by contacting us. Your plan stays active until the end of the current billing period.
Subscription refunds
If you are charged in error, or cancel within 7 days of your first paid invoice, contact us and we will review a full refund. Approved refunds are returned to the original payment method within 5–7 working days.
Rent refunds
Rent, deposits and other amounts paid by residents to a hostel are collected on behalf of that hostel. Refunds of these amounts are handled by the hostel owner, not by Hostlify.
Questions about this policy?
Write to us and we'll get back within one working day.
hostlify.official@gmail.com